Full Delivery Details

Express deliveries to Europe and the Rest of the World are currently suspended due to a reduced courier service as a result of the current COVID-19 situation. Please accept our apologies for any inconvenience.

The European and International delivery options become available once you select a non-UK country as part of the delivery address.

UK Standard Delivery: £2.50 for purchases under £50

UK FREE Delivery: FREE for purchases of £50 and over

European, USA & Rest of World Standard Delivery for 4 or more items: FREE - See details >>>

UK Deliveries

UK Standard Delivery: £2.50 for purchases under £50

UK FREE Delivery: FREE for purchases of £50 and over

UK orders using the standard delivery option with Royal Mail will arrive within 2-3 working days. An order valued over £50 will be sent using the signed for service.

UK Express Delivery option: £6.50

UK Orders placed before noon will arrive next day (Monday to Thursday - excluding Bank Holidays).

Orders placed after noon Friday will be delivered on Tuesday.

EUROPEAN Deliveries

Europe Standard Delivery Service:  £10.00

5-8 working days by Royal Mail

Up to 3 items in one package. Tracked & Signed.

4 items and over:  FREE* - See details >>>

Tracked & Signed

Europe Express Delivery Service option:  £20.00

2-4 working days by DPD Courier

Tracked & Signed.

* Customers requiring this service will need to input a telephone number for the courier at checkout.

USA Deliveries

USA Standard Delivery Service:  £12.00

5-8 working days by Royal Mail

Up to 3 items in one package. Tracked & Signed.

4 items and over: FREE* - See details>>>

Tracked & Signed.  

USA Express Delivery Service option:  £25.00

2-4 working days by DPD Courier

Tracked & Signed.

REST OF THE WORLD Deliveries

Rest of the World Standard Delivery Service:  £15.00

5-10 working days by Royal Mail

Up to 3 items in one package. Tracked & Signed.

4 items and over: FREE* - See details>>>

Tracked & Signed

Rest of the World Express Delivery Service option:  £25.00

3-5 working days by DPD Courier

Tracked & Signed.

Non-EU orders are exclusive of VAT. Please note that any duty and taxes that may be levied in the country of destination are the responsibility of the customer.

Returns

The Hub Marketing Services Ltd t/a Fox & Chave will provide refunds or exact replacement products for all valid returns. Returns must be requested via email from us at: sales@foxandchave.com within 28 days of product delivery. In your email request for a return please enter the word "return" in the subject field and include in the text of your message the following information:

1. Order number
2. Title and description of product being returned
3. Reason for return
4. Your name, daytime telephone number, and email address

Within 72 hours of receiving your request, The Fox & Chave website, will send return instructions to your email address along with any additional instructions. Items must be returned in the original packaging (or its equivalent).
Send any questions regarding returns via email to:  sales@foxandchave.com

Further Information

Parcels will need to be signed for in person. Please ensure the delivery address is an address where you will be at the time of delivery (home or work). If you are not present at the time of delivery, the delivery company will offer a variety of alternate options including the opportunity to reschedule your delivery for a more convenient time.

PLEASE NOTE:  ALL information on this page DOES NOT APPLY  to Trade orders. 

To check on the status of an order or verify a shipment, please call +44 (0) 1494 725056.